Terms of Service

Terms & Conditions — Business Profit Alliance

Last updated: 8/29/2026 · Business Profit Alliance, a Telegenics Media company · Durango, Colorado

1. Agreement to Terms

By accessing our website, submitting a form, booking a call, or engaging our services, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, leads, and clients of Business Profit Alliance, a Telegenics Media company, based in Durango, Colorado.

If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

Business Profit Alliance provides AI-powered systems designed to help businesses capture more leads and stop losing revenue to missed opportunities. Our primary focus is home service contractors, though our systems are built to serve other service-based businesses as well. Services include but are not limited to AI voice agents for inbound call answering and appointment booking, AI-powered web chat widgets, missed call text-back systems, lead capture and automated follow-up systems, SMS marketing campaigns and customer reactivation, and monthly performance reporting where applicable to the service selected.

Services are delivered as described in the package selected at the time of engagement. Scope, pricing, and deliverables are confirmed prior to setup.

3. SMS Communications and Opt-In

By submitting your phone number through any form on our website or engaging our services, you expressly consent to receive SMS text messages and calls from Business Profit Alliance. These communications may include follow-up messages, appointment reminders, service updates, and marketing messages related to our services.

Message frequency varies based on your interaction and the services you have requested. Message and data rates may apply. To opt out of SMS communications at any time, reply STOP. For assistance, reply HELP.

We do not use SMS communications for spam or unsolicited mass outreach. All messages are sent in the context of a legitimate business relationship or following explicit opt-in consent. Opt-out requests are honored immediately and you will not receive further messages after replying STOP.

For clients whose customers are enrolled in automated SMS or voice AI workflows, it is the responsibility of the client to ensure their customers have provided appropriate consent to receive such messages. Business Profit Alliance operates these workflows on behalf of clients in compliance with the Telephone Consumer Protection Act (TCPA) and applicable carrier guidelines.

4. Client Responsibilities

Clients engaging Business Profit Alliance agree to provide accurate business information necessary to set up and manage their AI systems, ensure customer contact data shared with Business Profit Alliance was collected lawfully and with appropriate consent, use provided workflow tools as intended and not for any unlawful purpose, respond to onboarding requests in a timely manner to avoid delays in setup, and pay agreed fees on time as outlined in their service agreement.

5. Payment and Cancellation

Services are billed monthly, with a one-time setup fee charged at the start of the engagement. Monthly fees are due at the beginning of each billing cycle.

There are no long-term contracts. Clients may cancel at any time with written notice. Cancellation takes effect at the end of the current billing period. Setup fees are non-refundable. Monthly fees already paid are non-refundable once the billing period has begun.

Business Profit Alliance reserves the right to suspend or terminate services for non-payment or violation of these terms.

6. Intellectual Property

All website content, copy, graphics, and system configurations created by Business Profit Alliance remain the intellectual property of Business Profit Alliance until full payment has been received. Upon cancellation, clients retain ownership of their customer data and any content they originally provided. System configurations and automation workflows built by Business Profit Alliance may not be transferred or replicated without written consent.

7. Limitation of Liability

Business Profit Alliance makes no guarantee of specific results including call volume, lead counts, or revenue increases. Results vary based on market conditions, competition, business responsiveness, and other factors outside our control.

To the maximum extent permitted by law, Business Profit Alliance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability in any dispute shall not exceed the amount paid by the client in the most recent billing month.

8. Third-Party Platforms

Our services rely on third-party platforms including GoHighLevel, Thinkr, Google, Twilio, and others. Business Profit Alliance is not responsible for outages, policy changes, or limitations imposed by these platforms. We will make reasonable efforts to adapt our systems in response to platform changes but cannot guarantee uninterrupted service in all cases.

9. Changes to These Terms

Business Profit Alliance reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the State of Colorado. Any disputes arising from these terms or our services shall be resolved in the courts of La Plata County, Colorado.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us directly.

Business Profit Alliance, a Telegenics Media company

Durango, Colorado

Email: [email protected]

Phone: (970) 444-2456